Confirm you can find a domain and access the domain controller from the computer using the command: nltest /dsgetdc: Make sure the correct DNS server is configured on this client as preferred and the client is connected to this server. The command should return one or more records of DNS servers.Īlso, make sure the computer can contact the DNS server that hosts the DNS zone or can resolve DNS names in that domain. Use the Resolve-DNSName cmdlet with the FQDN of your domain to which you are trying to join your workstation: Resolve-DNSName In our example, TcpTestSucceeded: True means that the DNS service on the DC is accessible.Īlso, check if your computer can resolve the domain name to the correct IP address of the domain controller. The easiest way to check the availability of port 53 on a DC is to use PowerShell: test-netconnection 192.168.1.11 -port 53 Verify if the access to the DNS service on the domain controller is not blocked by firewalls. Try to join your workstation to the AD domain.Save the changes and restart the workstation.Click OK (if several IP addresses are listed in the DNS server list, move the IP address of your DC to the top of the list).Don’t use Public DNS IPs in preferred and alternative fields, like 8.8.8.8 (google) or 1.1.1.1 (cloudflare) On the DNS tab press Add, and enter the IP address of your DNS server (domain controller). ![]() Press the Advanced button, and go to the DNS tab.Select Internet Protocol Version 4 (TCP/IPv4), and click Properties.Select network adapter that is connected to your corporate network, right-click on it, and select Properties.Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.If the DC is reachable, try to add the received IP address as a DNS server in the Advanced TCP/IP settings of your network connection. In addition, it’s recommended to check the availability of the domain controller from other workstations on the same IP network. Make sure your domain controller is responding and reachable. Open a command prompt, and run the following commands: ping your_domain_ Next, check if the domain controller is accessible from the client. Most often, this problem is related to wrong IP or DNS settings on your computer, DNS misconfiguration on the domain controller side, or firewall ports blocking. – One or more of the following zones do not include delegation to its childĬheck If the IP Settings on Your Computer are Correct This computer is configured to use DNS servers with the following IP addresses: They are updated by the AD DC at set intervals. These records are registered with a DNS server automatically when a AD DC is added to a domain. – The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. The query was for the SRV record for _ldap._tcp.dc._msdcs.DOMAIN_NAMEĬommon causes of this error include the following: The error was: “DNS name does not exist.” The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller (AD DC) for domain “DOMAIN_NAME”: If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration. ![]() If this is the case, verify that the domain name is properly registered with WINS. The domain name “DOMAIN_NAME” might be a NetBIOS domain name. In most cases, there you will see an error “DNS name does not exist” (error codes 0x0000232B RCODE_NAME_ERROR, 0x0000267C DNS_ERROR_NO_DNS_SERVER, and 0x00002746 WSAECONNRESET). If the name is correct, click Details for troubleshooting information.Ĭlick the Details button for more information about the error.
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